UH Rainbowtique

ORDERS

Only Visa and Mastercard payments are accepted for online orders. If you are paying by scholarship, with a personal check, or money order, contact E-Commerce at 1-800-842-6657 to place a telephone order. Personal checks must be made out to "University of Hawai'i" and must be accompanied by ID number for Drivers License or State ID.
Submitted orders are considered as offers to purchase and acceptance of the offer does not take place until the customer's credit card has been charged and the order has been shipped.
Rainbowtique is not responsible for incorrect links or pricing errors on our site. In the event of an incorrect price, the customer will be contacted of the error before any action is taken.
In some instances, items ordered may no longer be available. If items ordered are not in stock, the Rainbowtique will process the items which are available and cancel the remaining items.

SHIPPING INFO

Once payment is received, we usually process and then ship orders within two business days. You will be notified if we are unable to process your order within two days.
All orders within the United States are shipped via UPS (United Parcel Service).
UPS does not deliver to APO or PO box addresses. If for any reason, UPS cannot ship to the indicated address, the order will be shipped via US Postal Service at the UPS rates. Customers may request that their order be sent via US Postal service. Please note that the Rainbowtique will only use this shipping method for customers who specifically request it as US Postal shipments cannot be tracked. (Foreign orders are shipped via US Postal AirMail)
To protect our customers from fraud and/or theft, an adult signature is required upon delivery of all shipments. For customers who are not able to sign for their shipment, you can request in writing (via Email or Letter) that the Rainbowtique allow UPS to leave the package without a signature. Requests can also be made at the time of ordering via the Comments field on the order form. The Rainbowtique will not be responsible for any lost, stolen, or damaged shipments if the customer specifically requested that the package be delivered without a signature.
During the month of December, UPS cannot guarantee delivery of Ground shipments by Christmas. We recommend that you select 2nd Day Air shipping for U.S. Mainland orders. The 2 Day shipping time is in addition to the 2 business days needed for processing time as listed above.
In order to receive shipments by Christmas, we recommend that you place orders before December 7 for Ground shipping and December 14 for 2nd Day Air shipping.
For U.S. customers who wish to request US Postal service, please enter your entire shipping address in the street field on the order form. For shipping method, please select UPS Ground and in the comments field indicate that you request for your order to be sent via US Postal Service.
For International orders, customers are responsible for paying any additional taxes or costs charged by the U.S. Customs department.
UPS Overnight and UPS 2nd Day Air guarantee applies to business days from the date the order is shipped.
For gift purposes, if the name or address indicated on the shipping address differs from the name indicated on the billing address, we will send the receipt to the billing address.
Shipping rates are subject to change.

Most of our shipping rates are determined by the number of items shipped to you, except in cases where the item is lighter or heavier than 1 lb. (actual or dimensional weight). Tshirts, sweatshirts and books are generally considered $1 additional regardless of actual weight. Any other items are subject to weight adjustment.

Pickup at Ward Centre Rainbowtique

(Please allow 1 week for order to be processed. Ward Centre Rainbowtique will notify when order is ready to pick up. Order will be canceled in not picked up within 1 week.)

$0.00 for the 1st item ordered.

$0.00 each additional item ordered.

Restrictions: Ward Centre Only

UPS - Within Hawai'i

(1 Business Day for delivery after the order has been shipped)

$8.00 for the 1st item ordered.

$1.00 each additional item ordered.

Restrictions: Hawai'i Only

UPS Ground - US Mainland

(5-8 Business Days for delivery after the order has been shipped)

$9.00 for the 1st item ordered.

$1.00 each additional item ordered.

Restrictions: U.S. excluding Hawai'i and Alaska

UPS 2nd Day Air - US Mainland

(3 Business Days for delivery after the order has been shipped)

$14.00 for the 1st item ordered.

$1.50 each additional item ordered.

Restrictions: U.S. excluding Hawai'i and Alaska

UPS 2nd Day Air - Alaska

(3 Business Days for delivery after the order has been shipped)

$14.00 for the 1st item ordered.

$1.50 each additional item ordered.

Restrictions: Alaska Only

International

(delivery time varies)

$25.00 for the 1st item ordered.

$4.00 each additional item ordered.

Restrictions: International

Our shipping rates are subject to change at any time.


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